Tag Archives: mental health services

Where to Turn For Mental Health Services in Chatham County Part II: Who Do I Call?

Office PhoneWhat happens when you call the OPC Star Line? Your call will be answered by a licensed clinician who will ask you a series of questions.  This screening helps to determine the level and type of service that fits your needs.  Based on your responses, you may be referred to a provider agency for further assessment, referred to your insurance company for a list of providers or to a community resource.  If you are in an emergency, you will be linked with crisis services. 

OPC offers Daytime Weekday Crisis Services: 

Therapeutic Alternatives, Inc.  
Chatham Counseling Center of Siler City
1105 East Cardinal Street, Siler City, NC 27344 

Therapeutic Alternatives, Inc.
Chatham Counseling Center of Pittsboro
102 Camp Drive, Unit A, Pittsboro, NC 27312

OPC offers Mobile Crisis Services: 24/7
Mobile Crisis Services provided by Therapeutic Alternatives, has the capability to address psychiatric, substance abuse and developmental disability crisis for all ages, to help restore an individual to his/her previous level of functioning. Mobile Crisis Management is provided in the least restrictive environment, in or as close as possible to a person’s home.

OPC offers Facility Based Crisis Services: 24/7
Freedom House Recovery Center provides evaluation, treatment intervention and behavioral management in order to stabilize acute or crisis situations, including acute psychiatric symptoms, disruptive or dangerous behaviors or intoxication from alcohol or other drugs. 

Freedom House Recovery Center
104 New Stateside Drive, Chapel Hill, NC 27514

OPC’s Customer Service Line
OPC also offers a Customer Service Line which allows callers to speak to someone about OPC’s services, other government and no-profit agencies, national and local advocacy and support groups, self-help groups(such as 12-step programs), website/Internet information and other creative and thoughtful ways to address a situation.  Callers may also register concerns, complaints and compliments about Mental Health, Developmental Disabilities, and Substance Abuse services.
919-913-4120 or 1-888-277-2303

For a complete list of service providers that have a contract with OPC, go to the OPC website: www.opcareaprogram.org


Where to Turn for Mental Health Services in Chatham County

With all the talk about Mental Health Reform, it’s hard to know what mental health services exist, how to access care, and where to go for help.  The answers to these questions depend on your insurance coverage.  If you have private insurance, then on the back of your insurance card you should see a phone number. You can call this number to inquire about mental health providers in your area that accept your insurance.  Once you receive the provider contact information, then all you have to do is call the provider and set up an appointment.

If you receive Medicaid or have no insurance then you will need to access the publicly funded resources Orange-Person-Chatham (OPC) Area Program. 

OPC Area Program is the local governmental agency with responsibility for oversight and management of publicly funded mental health, developmental disability and substance abuse services in Orange, Person and Chatham Counties. OPC provides screening, triage and referral for individuals needing services in the area.  

If you need help accessing Mental Health services, then you can call OPC’s Screening, Triage, Access and Referral (STAR) Line: 919-913-4100 or 1-800-233-6834. 

Stay tuned tomorrow for more Chatham mental health resources.